Cancellation Policy and Refunds
All correspondence in respect of Tours / Travel Serices booking should be addressed to M/s Maavalan travels Pvt Ltd.
Policy regarding Cancellation / No Show / Early Departure:
In case of cancellation of tour/ travel services due to any avoidable / unavoidable reasons we must be informed in writing.
Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows: –
| 60 Days prior to arrival date | No cancellation charges |
| 59 – 45 Days prior to arrival date | 10% of Total Tour package |
| 44 – 31 Days prior to arrival date | 35% of Total Tour package |
| 30 Days before arrival date | 100% of Total Tour package |
Please note – Irrespective of above mentioned cancellations slabs – incase of cancellation of tour services after the booking is made with us – a minimum 10% service charges would be applicable.
In case you cancel the trip after commencement refund would be restricted to a limited amount that too would depend on the amount that we would be able to recover from the hoteliers we patronize. For unused hotel accommodation, chartered transportation and missed meals etc we would try and negotiate a refund and shall inform the clients accordingly.
Refund
In regard to refund of unused / unutilized services ( which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us.